The Employee Handbook serves to inform and guide employees in regard to the overall purpose of the Mecklenburg EMS Agency, “the Agency”. The Agency is an equal opportunity employer and does not discriminate against employees or applicants in promotion or employment. Positions are filled without regard to race, religion, sex, color, age, national origin, disability, or veteran status.

The Agency has prepared this manual to provide employees with an overview of the Agency’s policies, procedures, and benefits. It is intended to familiarize employees with important information about the Agency, as well as information regarding their own privileges and responsibilities. Although it is not a contract or a legal document, it is important that all employees read, understand and follow the provisions of the manual as it may be amended from time to time by the Agency.

It is obviously not possible to anticipate every situation that may arise in the workplace or to provide information that answers every possible question. In addition, circumstances will undoubtedly require that policies, practices, and benefits described in this manual change from time to time. Accordingly, the Agency must reserve the right to modify, supplement, rescind or revise any provision of this manual from time to time as it deems necessary or appropriate in its discretion. The Agency also reserves the right to refer to Mecklenburg County’s policies and procedures if a specific policy does not exist.

The Agency is constantly striving to improve its policies, the services, and products that it provides its customers and positive relations with its employees. Employees should bring suggestions for improvements to the attention of their supervisors or Human Resources. By working together, the Agency hopes that it will share with its employees a sincere pride in the workplace and the services that we are all here to provide.

View the complete Medic Employee Handbook