WELCOME TO Clinical Improvement

The CI department analyzes data, performs case reviews, provides provider feedback, performs Scope of Practice assessments and provides data for the International Academies of Emergency Dispatch and the American Heart Association.

Our goal is education through feedback.



Sign up on EPRO
for a prep session with
CI or EQS.

We’ll help you prepare for:
– SOP testing
– practice skills
– review

date info
SOP 2022
SOP 2023

The Clinical Improvement Team:
(click on a name to email any CI analyst)

Nick Heasley

 Jay BlackCardiac Arrest Performance Analyst 
Michael DurhamCMED Incident Review
Drew WilliamsSTEMI Performance Analyst
Elizabeth AnsleyScope of Practice, analyst, clinical references
Open Position: Medical Incident Review


Follow us on Yammer @ClinicalImprovement