Competitive Compensation

Medic offers competitive compensation packages to include annual performance management merit increases and our Performance Pay Program.  This program has ability to pay-out up to $1000 per tracking period (three periods annually) and is determined by several of the Agency’s Key Performance Indicators such as financial standing, trauma scene time and road safety data, amongst other measures.

Relocation, Referrals & Sign-On Bonuses

Eligible positions may receive relocation reimbursement and incremental sign-on bonuses. In addition, referral bonuses may be paid for eligible referred positions.

Comprehensive Benefits Packages

As a joint governmental agency, Medic employees become a part of the State of North Carolina retirement plan.

Flexible Shifts

Most Agency departments, to include Operations, are structured to work 40 hour work weeks with several shift length options and varying rotations to better suit work-life balance.

Custom-Designed Ambulances

Medic has over 100 top-of-the-line ambulances, mass casualty vehicles and emergency response assets that are expertly maintained by our own Fleet Department. Ask any crew member and they will likely vote for our Dodge 5500s as their favorite. These beauties are custom-designed from the cab to the patient module all based on employee feedback.

24 Hour Logistic Support

Medic’s Logistics Department works around the clock to stock each truck before deployment and restock after. Logistics also procures all the clinical supplies needed for both Medic and Mecklenburg County first responders, keeping patient care consistent.

State of the Art Facility

In 2018, Medic moved into its new home on Wilkinson Boulevard in Charlotte, just minutes away from the Charlotte-Douglas International Airport. The new state-of-the-art facility was built  to improve workflow and efficiency. The campus of Medic headquarters includes an on-site gym, showers, mini-market and other amenities.

Patient Outcomes

Medic ranks consistently among the top EMS agencies in the nation for patient outcomes, particularly for cardiac arrests.

Industry-leading research

Medic leads its own research initiatives and also participates with industry leaders, ultimately contributing to EMS best practices across the globe.

Data-driven improvement

Medic utilizes the Institute for Healthcare Improvement methodology for improvement projects.  This work is championed by Medic’s in-house Performance Improvement team that consists of Education, Clinical improvement and Quality Improvement departments.

Career Pathways

No matter what your career you choose, if you join Medic’s team there is a clear pathway of opportunities ahead of you. For example, an entry-level Paramedic has the ability to work towards Paramedic Crew Chief, Field Training Officer, Preceptor, Assistant Operations Supervisor and Operations Supervisor before entering into the Management level. Many of our administrative employees and Leadership team members also began their career at Medic as an EMT, Paramedic or Telecommunicator.