To contact the Medical Services Department, you may email or call the following:
- Heather Smith, Heathers@medic911.com
- Russel Hancock (Education and Quality Specialist – Communications), Russellh@medic911.com
- EQS, EQS@medic911.com
To contact the Medical Services Department, you may email or call the following:

4425 Wilkinson Blvd
Charlotte, NC
28208
Tel: 704.943.6000