A Visit That He Will Never Forget

March 25th, 2015 Mr. Schultz went into severe respiratory distress while visiting Charlotte for business in November of 2014. A bystander called 911, Emergency Medical Dispatcher Thomas Slack took the call and gathered information while help was on its way. Charlotte Fire Department and Medic arrived shortly to the scene. Mr. Schultz is a survivor

Motorcycle Accident Survivor

April 7th, 2015 Mr. Arnold was involved in a serious motorcycle accident. Several people contacted 911, Emergency Medical Dispatchers coordinated with each other per protocol to get the most accurate information to dispatch appropriate responses . Matthews Fire & EMS and Medic arrived shortly to the scene and severity of accident required additional units. Additional

Lasting Impressions

March 20th, 2015 Facebook Post from patients mom. When my son Jeremiah was 3 years old he needed Medic to come for an injury he had sustained. These two beautiful ladies came to his rescue, Rebecca Hamilton and Pamela Jackson. Now almost 7 years later we all were reunited today thanks to Lester Oliva at


A letter from our patient. Kudos to KC Bernesser and Gabe McGaha for being fine examples of the paramedics that we have serving the community. 7/29/2015 Good evening Lester, I am writing to you in hopes that I might be able to find information on an accident that occurred on Friday, June 19th of this


On a spring early morning, Mr. Wylie was running with a group of friends when he suddenly collapsed. 911 was contacted and Medic Dispatcher Janine Curlee was able to determine that Mr. Wylie was in cardiac arrest. A Medic ambulance and our first reponder partners at Charlotte Fire Department (CFD) were promptly dispatched. While help was enroute,


Mr. Devandry and his wife recently moved to North Carolina. The stresses of a move, new job and overall new environment are expected, so Mr. Devandry didn’t worry about his heartburn. Finally, after a few days, the pain was unbearable and 911 was called. Once on the phone with emergency medical dispatcher, Brandy Pender, it