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Our Mission

To save a life, hold a hand and be prepared to respond in our community when and where our patients need us.

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About Us

Mecklenburg EMS Agency (also known as Medic) operates the busiest EMS agency in North Carolina, proudly serving Mecklenburg County and the greater Charlotte area. Medic provides emergency response, non-emergency transports, special event coverage, tactical paramedic SWAT support and houses its own Central Medical Emergency Dispatch center. Medic is renowned as one of the top performing EMS agencies in the nation for patient outcomes and industry-leading research.

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Careers

Medic is a nationally recognized and accredited EMS agency that has built its excellent reputation for more than 40 years. The agency offers competitive compensation, a generous benefits package, performance-based bonuses and more. If you resonate with our mission, reach out to our recruiter to learn more or apply today!

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Medic Metrics

156,212

Times Medic's call center dispatched an ambulance

94

911 calls answered in less than 10 secs in Medic's call center

107,224

Actual patients transported

568

Total number of employees

2,805

Number of Confirmed COVID-19 Patients Transported

1,471

Commendations from Patients
Media

Medic Names New Executive Director: John Peterson

| News Stories | No Comments
John Peterson named Medic's Executive Director effective November 1, 2021. The Agency’s Board of Commissioners, which includes representatives from Mecklenburg County and both local hospital systems (Atrium Health and Novant…

WCNC: Mecklenburg EMS is limiting ambulances due to staffing shortages. Here’s what that means

| News Stories | No Comments
10.2.2021 Mecklenburg EMS is limiting ambulances due to staffing shortages. As a result of the staffing shortage, Medic will now only immediately send ambulances to high-priority calls or callers with…