Our Mission

To save a life, hold a hand and be prepared to respond in our community when and where our patients need us.

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About Us

Mecklenburg EMS Agency (also known as Medic) operates the busiest EMS agency in North Carolina, proudly serving Mecklenburg County and the greater Charlotte area. Medic provides emergency response, non-emergency transports, special event coverage, tactical paramedic SWAT support and houses its own Central Medical Emergency Dispatch center. Medic is renowned as one of the top performing EMS agencies in the nation for patient outcomes and industry-leading research.

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Medic is a nationally recognized and accredited EMS agency that has built its excellent reputation for more than 40 years. The agency offers competitive compensation, a generous benefits package, performance-based bonuses and more. If you resonate with our mission, reach out to our recruiter to learn more or apply today!

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Medic Metrics


Times Medic's call center dispatched an ambulance


911 calls answered in less than 10 secs in Medic's call center


Actual patients transported


Total number of employees


Number of Confirmed COVID-19 Patients Transported


Commendations from Patients

Damar Hamlin collapse sheds light on importance of CPR, AED training

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1.3.2023 Damar Hamlin collapse sheds light on importance of CPR, AED training uffalo Bills star Damar Hamlin’s on-field collapse is shedding light on the importance of CPR and AED training...…

Medic cutting down its use of ‘lights & sirens’

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12.15.2022 Medic cutting down its use of 'lights & sirens' Medic is making changes to how they respond to emergency calls... VIEW VIDEO