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RESPONSE CONFIGURATION UPDATE - Medic employee & first responder feedback

This site is meant to provide a space for Medic field employees and first responders to submit questions and comments as Medic transitions to a new response configuration.

Please fill out the contact form below with any questions or concerns and check out this Quick Reference Guide or this landing page for additional details!

The highlights:

  • Reduces first-responder responses overall; including some types of generalized illness, psychiatric & strokes
  • Decreases first responder lights & sirens use from 99% to 49%
  • Will potentially reduce concurrent calls
  • Clinically appropriate upgrades will still be at the discretion of responders


All questions submitted through this portal will be directed to the program evaluation team for review.

(Please be as specific as possible)