BILLING FAQs

WHAT ARE THE BILLING RATES FOR MEDIC?

FY ’20

FY ’21

ALS Emergency $1,053 $1,095
ALS2 Emergency
$1,053
$1,095
ALS Non-Emergency $787 $818
BLS Emergency $1,053 $1,095
BLS Non-Emergency $787 $818
Mileage (Charge Per) $26 $27
Specialty Care Transport $1,270 $1,321

WHAT IS MEDIC’S FISCAL YEAR CYCLE?

Medic’s Fiscal Year (FY) cycle runs from July 1st through June 30th. As such, Medic is currently operating in FY 2021 which began on July 1st, 2021 and will end on June 30th, 2022.

HOW CAN I PAY MY MEDIC BILL?

Click here to find Medic’s payment options.  You may contact Billing Services at 704-943-6400 Monday-Friday 8:00 am to 5:00 pm.

HOW DO I AVOID COLLECTIONS?

Pay your claim upon receipt.  Contact Medic at 704-943-6400 immediately with any questions regarding the charges and to establish a payment plan that you can manage.

WHAT HAPPENS IF I DO NOT PAY MY OUTSTANDING BALANCE?

If you do not pay your balance within 120 days of your claim being issued, or make payment arrangements with Medic, your claim may be submitted to the North Carolina Debt Set-off program which results in the redirection of funds due to you from the North Carolina Department of Revenue or the South Carolina Department of Revenue from income tax filings or lottery winnings and/or submitted to a collection agency which includes reporting the delinquency to credit bureaus.  It is important to pay the claim upon receipt.  Contact one of Medic’s dedicated billing services employees at 704-943-6400 to discuss any questions regarding your obligation to satisfy this debt.

WHY WAS MY INCOME TAX REFUND OR LOTTERY WINNINGS GARNISHED?

The claim balance was delinquent and payment IN FULL was not received within 30 days of the FINAL NOTICE, therefore the claim was subject to advanced collection remedies as sanctioned by NC General Statutes and South Carolina including debt setoff and/or referral to a collection agency.

HOW IS MEDIC AUTHORIZED TO REFER CLAIMS TO THE DEPARTMENT OF REVENUE FOR DEBT SET-OFF?

Tax collection methods to collect outstanding claims due to Medic are authorized under NC Chapter 105 A_Setoff Debt Collection Act, and in SC Chapter 12-56-10:  Setoff Debt Collection Act.