Our Mission

To save a life, hold a hand and be prepared to respond in our community when and where our patients need us.

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About Us

Mecklenburg EMS Agency (also known as Medic) operates the busiest EMS agency in North Carolina, proudly serving Mecklenburg County and the greater Charlotte area. Medic provides emergency response, non-emergency transports, special event coverage, tactical paramedic SWAT support and houses its own Central Medical Emergency Dispatch center. Medic is renowned as one of the top performing EMS agencies in the nation for patient outcomes and industry-leading research.

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Medic is a nationally recognized and accredited EMS agency that has built its excellent reputation for more than 40 years. The agency offers competitive compensation, a generous benefits package, performance-based bonuses and more. If you resonate with our mission, reach out to our recruiter to learn more or apply today!

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Medic Metrics


Times Medic's call center dispatched an ambulance


911 calls answered in less than 10 secs in Medic's call center


Actual patients transported


Total number of employees


Citizens trained in bystander CPR


Commendations from Patients

WBTV – NC Governor Cooper Tours Medic’s Vaccination Clinic

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5.5.2021 N.C. Gov. Cooper tours Mecklenburg County vaccine clinic “Vaccines are the key to putting this pandemic behind us and coming out even stronger on the other side." - North…

WCNC – Missed screenings and checkups due to pandemic

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5.6.2021 Missed screenings and checkups due to pandemic now causing a surge of illness diagnoses and death... "The medics that I call my superheroes, Jesse and Bob..." - Tameka Green…