How to Pay My Bill

Medic’s commitment to provide excellent patient care extends beyond the clinical environment.  Our Patient Financial Services department makes every effort to work with you and your insurance provider to secure payment on your behalf.  If you have questions regarding the status of your bill please feel free to contact one of our financial services representatives directly at 704.943.6400.

Make a Payment
Please click here for our payment portal or mail to:

Patient Financial Services
P.O. Box 741033
Atlanta, GA 30374

Assistance
Medic matches financial assistance provided by Atrium Health and Novant Health as determined by their respective policies.  For those who do not qualify, we understand that your financial situation may be strained after an experience with a serious illness or health-related emergency.  Our Patient Financial Services department wishes to assist you and set up an approved payment plan that you can manage.  It is important to contact us directly at 704.943.6400 to prevent any collection activity that may cause you additional financial burdens.

Questions & Contact Information
Check out the FAQ or contact us:

  1. Toll Free: 888.363.2723
  2. Local: 704.943.6400
  3. Fax: 704.943.6196
  4. PFS@Medic911.com
    *Please do not send personal identifiable insurance (i.e. insurance, health, etc.) through the above e-mail address. General information only.

 

HIPAA Policy
Medic is committed to protecting your privacy and your health information. Please click here to view MEDIC’s HIPAA Policy.

Business Hours
Medic’s Patient Financial Services department is open every Monday-Friday from 8:00am to 5:00pm, excluding the following holidays:

  1. New Year’s Day
  2. Martin Luther King Day
  3. Good Friday
  4. Memorial Day
  5. Independence Day
  6. Labor Day
  7. Veteran’s Day
  8. Thanksgiving Day and the Day After
  9. Christmas Eve, Christmas Day and the Day After

Si necesita un representante que habla español, llame al 704-943-6400 o envíe un correo electrónico a pfs@medic911.com para obtener ayuda.