Response Data

Medic tracks a tremendous amount of information to fully understand and manage the complexities of Mecklenburg County’s EMS system. Call volume and response times are just two of the measures that the agency utilizes to strategically staff and deploy paramedic teams throughout the county. The following is the most recent call volume and response time data available. This information will be updated each month with the previous month’s statistics, so please feel free to check back regularly to track Medic’s growth. 

Data for December - 2011  

Priority 1 (most serious incidents) Call Volume - 1,450
Priority 2 (serious incidents) Call Volume - 5,022
Priority 3 (least serious incidents) Call Volume - 1,127
NET (non-emergency transports) Call Volume - 1,265            

Total Call Volume - 8,864

Total Transports - 7,074

December Average Response Times

Priority 1 Avg. Response Time: 07:50 (< 10:59 per contract)
Priority 2 Avg. Response Time: 08:04 (< 12:59 per contract)
Priority 3 Avg. Response Time: 12:46 (< 20:00 per contract)

Top Ten Call Categories

• Unconsciousness/Fainting - 765
• Traffic Accident - 764
• Breathing Problems - 717
• Sick Person - 714
• Chest Pain - 660
• Falls/Back Injury - 526
• Abdominal Pain - 335
• Convulsion/Seizure - 302
• Unknown Problem - 296
• Assault - 248