Response Data

Medic tracks a tremendous amount of information to fully understand and manage the complexities of Mecklenburg County’s EMS system. Call volume and response times are just two of the measures that the agency utlizies to stragetically staff and deploy paramedic teams throughout the county. The following is the most recent call volume and response time data available. This information will be updated each month with the pervious month’s statistics, so please feel free to check back regularly to track Medic’s growth.

Data for June - 2010

Priority 1 (most serious incidents) Call Volume - 1,361
Priority 2 (serious incidents) Call Volume - 5,105
Priority 3 (least serious incidents) Call Volume - 1,156
NET (non-emergency transports) Call Volume - 1,053

Total Call Volume - 8,675

Total Transports - 6,634

June Average Response Times

Priority 1 Avg. Response Time: 07:09 (< 10:59 per contract)
Priority 2 Avg. Response Time: 07:27 (< 12:59 per contract)
Priority 3 Avg. Response Time: 10:16 (< 20:00 per contract)

Top Ten Call Categories

Unconsciousness/Fainting - 823
Breathing Problems - 727
Chest Pain - 713
Traffic Accident - 669
Falls/Back injury(traumatic) - 668
Sick Person - 664
Unknown problem (man down) - 352
Abdominal Pain - 336
Hemorrhage/Lacerations - 291
Convulsion/Seizure - 286